Frequently Asked Questions

Fill out our contact form and tell us your bag requirements, and we’ll get you a quote within 2 working days. Once you pay your deposit we’ll make a pre-production sample, and once this is approved we’ll coordinate the final run. Our turnaround time is about 10-12 weeks upon sign-off.

We have reliable, eco-friendly suppliers in India and China. We have our own manufacturing facility in India which lets us control the production process and audited partner factories in China.

Overseas runs are usually a minimum run of 500-1000  units, but there is no minimum run for the stock items. However, can be very flexible in our quantities since we have our own overseas manufacturing base, and will try to accommodate all orders as much as possible.

Due to currency fluctuations and customisation for each order, we don't have a standard price list. The items in stock have a standard price which is available on request. We’ll gladly work out a quote for you if you send us your specifications and requirements.

Simple, just use our Request a Quote form and send us your detailed order information and contact details, and we’ll be in touch with you within two business days with your quote.

It usually takes 4-5 weeks for air express shipments and 8-12 weeks for sea (economy) shipments, following your approval of the sample. However, if you need an earlier delivery date please get in contact with us to discuss your timeframes, and we’ll see what we can do. If we’ve got the bags in stock, then we may be able to fast-track your order to a 1-2 week delivery.

We want to provide you the best product we can, so it’s much better to send through your artwork in a vector-based format, preferably either an Illustrator AI or EPS format. Don’t forget to send through a high-resolution PDF or JPG too, so we know what we’re working towards.

For colour matching, we use the Pantone (PMS) coated series colour system. Let us know your Pantone(PMS) reference colours when sending through your artwork.

We send an electronic sample for your approval. To sign off on a physical sample there will be extra courier charges, and some conditions apply.

We adhere to the Euro Code of Conduct which ensures a fair wage policy and that no child labour is employed in the making of our products.

Yes, we’ve got heaps of colours available on request, and we can also match Pantone(PMS) colours to be consistent with your corporate branding. Our sales manager will work with you on choosing the colour that best meets your company needs. We also have a designer available to customise your bag however you want it.

Degradable bags are made from "normal" polyethylene—the same as most bags—but also contain a percentage-by-weight of a proprietary patented degradable additive known as TDPA (totally degradable plastic additives) manufactured by a company called EPI.


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