Skip to content

Shipping & Delivery

Free Shipping

Free shipping is available NZ nationwide (non-rural addresses only) on orders $150* and over.

*Please note that free shipping does not apply for heavy weight items such as bulk packed retail bags (plastic or compostable), bulk packed paper bags or crate liners.

Delivery

All deliveries are signature required. Delivery charges are based on your order and will be calculated at checkout. Rural surcharge of $5.00 will apply. 

If you have a rural address please ensure you click the 'In Rural Area' button at checkout so the right freight charge is calculated. If you do not select the rural address option then your goods may be delayed until the correct charges have been paid. 

We also offer free click & collect from our warehouse in East Tamaki. These orders are usually ready in 4 hours.

IMPORTANT: Please be aware that we do not deliver to PO Boxes. Ensure you provide a valid physical shipping address to complete your order.

Location
Normal Delivery Time
Rural Delivery
Auckland (NZ) 1 - 2 days 3 -5 days
North Island (NZ) 2 - 4 days
4 -7 days
South Island (NZ) 2 - 5 days

4 - 8 days

International Shipping

We currently ship only within New Zealand and do not offer international shipping. For customers in Australia, please visit our AU store here.

Returns

All products purchased from our website are covered by our Returns and Refunds Policy.